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Staples Technology Solutions

Staples® Technology Solutions

PCs, printers, shredders, Apple ® products and more.

Staples Technology Solutions
Staples Promotional Products

Staples Promotional Products ®

Custom apparel, drinkware, hats, giveaways and more.

Staples Promotional Products
Staples Print Solutions

StaplesEasyPrint

Custom print, forms, marketing materials and more.

Staples Print Solutions
Error 500 An error has occurred:
Error Code Message Target Servlet Name
500
java.lang.IllegalStateException

Stack Trace:
com.ibm.websphere.servlet.error.ServletErrorReport: java.lang.IllegalStateException at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:172) at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:80) at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:908) at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:935) at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:503) at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:181) at com.ibm.wsspi.webcontainer.servlet.GenericServletWrapper.handleRequest(GenericServletWrapper.java:121) at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.handleRequest(AbstractJSPExtensionServletWrapper.java:259) at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.include(WebAppRequestDispatcher.java:711) at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:1045) at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:1006) at com.ibm._jsp._genericerror._jspService(_genericerror.java:482) at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:99) at javax.servlet.http.HttpServlet.service(HttpServlet.java:831) at com.ibm.ws.cache.servlet.ServletWrapper.serviceProxied(ServletWrapper.java:307) at com.ibm.ws.cache.servlet.CacheHook.handleFragment(CacheHook.java:576) at com.ibm.ws.cache.servlet.CacheHook.handleServlet(CacheHook.java:250) at com.ibm.ws.cache.servlet.ServletWrapper.service(ServletWrapper.java:259) at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1658) at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1598) at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:113) at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:80) at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:908) at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:935) at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:503) at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:181) at com.ibm.wsspi.webcontainer.servlet.GenericServletWrapper.handleRequest(GenericServletWrapper.java:121) at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.handleRequest(AbstractJSPExtensionServletWrapper.java:259) at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.forward(WebAppRequestDispatcher.java:372) at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1085) at org.apache.struts.tiles.TilesRequestProcessor.doForward(TilesRequestProcessor.java:263) at org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:398) at org.apache.struts.tiles.TilesRequestProcessor.processForwardConfig(TilesRequestProcessor.java:318) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:241) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196) at com.ibm.commerce.struts.ECActionServlet.processRequest(ECActionServlet.java:225) at com.ibm.commerce.struts.ECActionServlet.doGet(ECActionServlet.java:166) at javax.servlet.http.HttpServlet.service(HttpServlet.java:718) at javax.servlet.http.HttpServlet.service(HttpServlet.java:831) at com.ibm.ws.cache.servlet.ServletWrapper.serviceProxied(ServletWrapper.java:307) at com.ibm.ws.cache.servlet.CacheHook.handleFragment(CacheHook.java:576) at com.ibm.ws.cache.servlet.CacheHook.handleServlet(CacheHook.java:250) at com.ibm.ws.cache.servlet.ServletWrapper.service(ServletWrapper.java:259) at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1658) at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1598) at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:149) at com.staples.stapleslink.filter.UserMgmtFilter.doFilter(Unknown Source) at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:190) at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:125) at com.ibm.commerce.campaigns.filter.CampaignsFilter.doFilter(CampaignsFilter.java:148) at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:190) at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:125) at com.ibm.commerce.likeminds.filter.LikeMindsFilter.doFilter(LikeMindsFilter.java:183) at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:190) at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:125) at com.ibm.commerce.dynacache.filter.CacheFilter$1.run(CacheFilter.java:390) at com.ibm.commerce.dynacache.filter.CacheFilter.doFilter(CacheFilter.java:553) at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:190) at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:125) at com.ibm.commerce.webcontroller.RuntimeServletFilter.doFilterAction(RuntimeServletFilter.java:735) at com.ibm.commerce.webcontroller.RuntimeServletFilter.access$0(RuntimeServletFilter.java:545) at com.ibm.commerce.webcontroller.RuntimeServletFilter$1.run(RuntimeServletFilter.java:486) at com.ibm.commerce.webcontroller.RuntimeServletFilter.doFilter(RuntimeServletFilter.java:511) at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:190) at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:125) at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:80) at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:908) at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:935) at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:503) at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:181) at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:91) at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:875) at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1592) at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:186) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:453) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:515) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:306) at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:83) at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165) at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217) at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161) at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138) at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204) at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775) at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905) at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1646) Caused by: java.lang.IllegalStateException at com.ibm.ws.session.http.HttpSessionImpl.getAttribute(HttpSessionImpl.java:191) at com.ibm.ws.session.SessionData.getSessionValue(SessionData.java:306) at com.ibm.ws.session.SessionData.getAttribute(SessionData.java:162) at com.ibm.ws.session.HttpSessionFacade.getAttribute(HttpSessionFacade.java:139) at org.apache.jasper.runtime.PageContextImpl.findAttribute(PageContextImpl.java:435) at javax.servlet.jsp.el.ScopedAttributeELResolver.getValue(ScopedAttributeELResolver.java:89) at javax.el.CompositeELResolver.getValue(CompositeELResolver.java:143) at org.apache.el.parser.AstIdentifier.getValue(AstIdentifier.java:45) at org.apache.el.ValueExpressionImpl.getValue(ValueExpressionImpl.java:263) at org.apache.jasper.runtime.PageContextImpl.proprietaryEvaluate(PageContextImpl.java:774) at com.ibm._jsp._header_5F_jspf._jspService(_header_5F_jspf.java:259) at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:99) at javax.servlet.http.HttpServlet.service(HttpServlet.java:831) at com.ibm.ws.cache.servlet.ServletWrapper.serviceProxied(ServletWrapper.java:307) at com.ibm.ws.cache.servlet.CacheHook.handleFragment(CacheHook.java:576) at com.ibm.ws.cache.servlet.CacheHook.handleServlet(CacheHook.java:250) at com.ibm.ws.cache.servlet.ServletWrapper.service(ServletWrapper.java:259) at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1658) at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1598) at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:113) ... 85 more
Root Cause: N/A

October 31, 2014   10:56:58 PM EDT
AppServer: aadvpmasv26

A general login error has occurred. Please try to connect to Staples Advantage at a later time.

(Error Code 300)