ThriveProtect. Your Complete IT Protection.
ThriveProtect is our unique managed service platform that combines best-of-breed technologies with our process-driven approach and renowned customer service.
ThriveProtect is controlled and administered in-house by our Network Operations Center (NOC). This technically sophisticated, highly experienced group uses the information provided by our automated tools to remediate issues before they become IT headaches.
ThriveProtect features:
- Antivirus software
- Antispam software
- Antispyware software
- Automated patching
- Complete network monitoring (all desktops/laptops, servers and edge devices)
- Enhanced business-function monitoring for email and backups
- Remote remediation of server and desktop issues
- Unlimited or usage-based end-user support
- Emergency on-site support
The ThriveProtect benefit:
Think about expanding your business, NOT your IT
Two efficient levels of ThriveProtect meet your specific needs
- ThriveProtect Complete (Full)
- ThriveProtect Essentials (Lite)
Manages Antivirus and Antispyware:
- Centrally managed enterprise edition AVG antivirus and antispyware
- Definitions are updated on workstations and servers
- Prescheduled virus and spyware sweeps ward off problems
- Managed remote troubleshooting and issue resolution
- Includes all associated licensing fees
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Manages Antispam:
- Dramatically reduces spam
- Triple-filter email virus protection
- Mailbox and group level spam filter settings
- Spam quarantine reports
- Email spooling during Internet outage
- Web-based email access to new emails during outages
Manages Workstations and Laptops:
- Event log monitoring
- Disk alert and drive space monitoring
- Automated patching
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Monitors Servers:
- Availability and uptime
- System performance and utilization (CPU, memory, disk)
- Business-critical function availability (Exchange, SQL, IIS, specific process/application)
- Server alert condition and server event log monitoring
- Automated patching
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Interfaces with Internet Lines, Routers and Firewalls:
- Availability and uptime
Provides All the Backup You Need:
- Tracking backup success and failure and completed with exceptions (applicable only with approved backup software)
Manages Patching:
- Patches approved and deployed from our NOC
- Scheduled patch releases to assure timely deployment
- Single point-of-management monitors all workstations and servers
- Guarantees patches are comprehensively and successfully deployed
No other IT solution protects you as fully as ThriveProtect.
