OTF Group
Challenge: Outgrowing Your Solo Consultant
On The Frontier (OTF) is a leading international consulting firm headquartered in Watertown, MA with satellite offices around the world. As a startup, OTF found that working with a solo IT consultant filled both their business and budget needs. Yet over time, as they continued to grow, OTF began to realize that their IT strategy wasn't keeping pace with their business. The breaking point came when the network linking their 6 global offices started to frequently go down, and their solo consultant had neither the time nor the experience to fix it.
Solution: A Scalable IT Partner
Staples Network Services came on board and immediately performed a comprehensive assessment of OTF's network. This assessment determined the effectiveness of the network in meeting OTF's business goals and made prioritized recommendations for ways that it could be improved to become a more reliable and productive business asset. Staples Network Services also provided OTF with multiple strategic plans that addressed meeting business and IT goals while scaling for growth in a cost-effective way.
Result: A Complete IT Solution
Today, Staples Network Services works closely with OTF to understand the unique nature of their business day in and day out, and implement strategic solutions that will grow with them. From recommending Toughbook notebooks that repel the dust which was destroying countless computers for OTF's Afghanistan consultants, to providing proactive onsite support and round-the-clock monitoring of their global network - Staples Network Services is making sure that OTF's needs are consistently being met.
