Office Products

Providing fast and FREE delivery is just a small part of what we what do. With Staples Advantage,^® you also get a level of customized support that is unmatched in the industry. From your dedicated Account Manager to your customer service representatives, you’ll get a full team committed to delivering you the best service and savings possible.

Proactive Account Management

It’s our goal to make every experience with us easy. That’s why your Account Manager is your single point of contact for all your program and service needs, streamlining the process for simpler, faster results. Your Account Manager will also provide consultative support to help you maximize savings and ensure your program is always meeting your established goals and objectives. It’s no wonder that our customers point to their Account Manager as the number-one reason they choose to do business with Staples.

Our Account Managers:

• Are not responsible for new customer acquisition, enabling them to be 100% focused on improving existing customer programs
• Have an average tenure of 10 years with Staples
  Receive extensive training on customer service, product information and problem resolution
• Create the most cost-effective program for our customers and proactively recommend additional cost-saving opportunities
• Work with you to grow compliance to your program so you can achieve the most savings 

Strategic Business Reviews

Being able to quantify results is important to your business. Through quarterly business reviews, your Staples^® Account Manager will demonstrate the value of your Staples Advantage program, identify new savings opportunities, and make sure your program is on track to achieve your goals. Our business reviews are supported by our best-in-class reporting capabilities and provide you with a detailed analysis of your spending, companywide.