Our Consultative Approach

With our consultative approach, we’ll help you streamline and improve your processes while reducing your overall costs. Buying supplies from a single nationwide source  provides cost savings. And with Staples Facility Solutions, you can be confident knowing that you’ll have a team of experts to help implement solutions that are best for your business.

  • Identify cost savings. Our consultants will work directly with you to identify cost savings through a full assessment of current product purchases and processes.

     

    Working with you, we inventory and survey locations for products, buying processes, and site issues and concerns. A site tour is conducted as well as customer interviews. This formalized process allows us to gather and analyze data from which we will identify:

    • Items to consolidate and standardize
      • Identify items redundancies and product waste
    • Other inventory reduction opportunities
      • Chemical management, paper dispensing systems, etc.
    • Labor savings
      • Simplify product use
      • Introduce labor-saving cleaning methods
      • Leverage best practices from other locations
    • Order process improvements
      • Identify savings opportunities through our site audit process
    • Specific problem areas from site surveys
      • Safety (such as slip/fall issues)
      • Cleanliness issues
      • Cleaning process improvements
      • Sustainability improvements for both health and the environment

  • Findings and solutions. From the survey data, we will present our findings and recommend solutions. Our proposal includes product, system, and labor-saving solutions designed to provide a turn-key approach that will be quick to implement. 

     

    Potential cost savings. Our strategic program analysis enables you to understand potential savings from changes to your program. We can measure savings that result from order efficiency improvements as well as from demand management, order consolidation, vendor consolidation, and environmental purchasing initiatives.

  • Program Implementation. Our team of 120 facility specialists working with our implementation managers will get your program running. By standardizing the cleaning process, we can help   ensure a consistent appearance level at all locations, permit moving people between sites, develop common wall charts and training aids, and minimize the number of material safety data sheets to keep on file and updated.

      

    We understand that employee turnover is an important part of your program as well. So we develop training programs that can be used when new members are added to the crew. These programs not only present the material, but also include tests to ensure that information is understood and retained, which can be helpful in answering questions from OSHA and safety managers.

     

    We help train users, implement product solutions, and connect your systems for smooth transitions. Staples Facility Solutions has years of experience creating programs for large, multi-site organizations, and through a true consultative approach, we implement programs effectively. We also understand the challenges of change management, and our experienced janitorial experts can help end-users through the process and demonstrate the ease of doing business with Staples Facility Solutions.

  • Deliver the results. Once the desired program is defined, the work is just beginning for your Staples Facility Solutions team. We monitor all activities and installations, and we begin capturing all data points to provide you with rich reports across your entire business. As data is reviewed, we can make further recommendations for more savings and improvements. We’ll also meet with you regularly to ensure that the program is running smoothly.

    To learn about some of the solutions we've provided for our customers, click here.